Good afternoon all, I'm wondering if anyone can help.
My Galaxy Tab Pro 10.1 developed an issue with the screen (after travel - where it may have been knocked around a little)...
The tablet boots up fine and the screen appears to work normally.
However once the screen times out and switches off, or the screen is switched off by the power button, it is not possible to get the screen back on.
It appears that it's just the backlight that is not coming back on?.... as the screen responds to touch (you can here the pin code buttons being clicked).... but can't see anything at all on the screen.
Rebooting the tablet from here makes the screen come back on as normal - so as it works like this and just does not come back on after being 'on staandby' I thought it might be a software issue... I did a full factory reset but unfortunately the problem is still exactly the same.
I've had the tablet to bits to see if I could see any cables loose or anything - but everything looks ok - I think (Although it's the first time I've had one apart and wasn't 100% sure which cables were for the screen)
There was nothing obviously disconnected or loose.
Has anyone come across this fault before or can anyone provide any more guidance? Maybe a particular cable to check or how to check it?
Many Thanks,
Tom Leitch
My Galaxy Tab Pro 10.1 developed an issue with the screen (after travel - where it may have been knocked around a little)...
The tablet boots up fine and the screen appears to work normally.
However once the screen times out and switches off, or the screen is switched off by the power button, it is not possible to get the screen back on.
It appears that it's just the backlight that is not coming back on?.... as the screen responds to touch (you can here the pin code buttons being clicked).... but can't see anything at all on the screen.
Rebooting the tablet from here makes the screen come back on as normal - so as it works like this and just does not come back on after being 'on staandby' I thought it might be a software issue... I did a full factory reset but unfortunately the problem is still exactly the same.
I've had the tablet to bits to see if I could see any cables loose or anything - but everything looks ok - I think (Although it's the first time I've had one apart and wasn't 100% sure which cables were for the screen)
There was nothing obviously disconnected or loose.
Has anyone come across this fault before or can anyone provide any more guidance? Maybe a particular cable to check or how to check it?
Many Thanks,
Tom Leitch
Aucun commentaire:
Enregistrer un commentaire