Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Aucun commentaire:
Enregistrer un commentaire