Device: Motorola Moto G (2013)
Android version: Lollipop (best guess is 5.1.1, but I am not entirely sure)
A couple of days ago it shut off by itself. I tried turning it on again:
1. By normally pressing the power button - it went to the boot screen where it displays the Motorola logo, vibrated once, stayed there a few seconds and then shut off.
2. By going to fastboot and trying normal powerup - same as (1).
3. By going to fastboot and trying recovery mode - the image of the Android robot fixing itself came up (no options were provided to me), from where it went again to the boot screen and then shut off as in (1).
4. By going to fastboot and trying factory reset - same as (1).
I have not managed to find any resource that helps with such a problem. Could you please help me out with where I can ask this?
Thanks.
Android version: Lollipop (best guess is 5.1.1, but I am not entirely sure)
A couple of days ago it shut off by itself. I tried turning it on again:
1. By normally pressing the power button - it went to the boot screen where it displays the Motorola logo, vibrated once, stayed there a few seconds and then shut off.
2. By going to fastboot and trying normal powerup - same as (1).
3. By going to fastboot and trying recovery mode - the image of the Android robot fixing itself came up (no options were provided to me), from where it went again to the boot screen and then shut off as in (1).
4. By going to fastboot and trying factory reset - same as (1).
I have not managed to find any resource that helps with such a problem. Could you please help me out with where I can ask this?
Thanks.
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