Affichage des articles dont le libellé est BSOD. Afficher tous les articles
Affichage des articles dont le libellé est BSOD. Afficher tous les articles

jeudi 13 août 2015

Constant BSOD and restart, BUGCODE_USB_DRIVER Error. Help!



I installed Windows 10 a few days ago. Since then, my computer regularly restarts and says it's because of a BUGCODE_USB_DRIVER error. This seems to only be a problem when I have my wireless keyboard and mouse attached through a wireless USB device. I have a Microsoft sculpt comfort keyboard and mouse.

So far, I've:
  • Uninstalled and reinstalled all USBs.

  • Updated all of my drivers.

  • Completely reinstalled Windows 10.

  • Updated the computers BIOS.

I thought the last step resolved the issue as I was able to use my wireless mouse and keyboard for roughly three hours before my computer restarted itself. . Please help. This is driving me insane, and I need this computer to work, among other things. Here's my system information and a crash dump analysis

System Information (local)
computer name: MASTER-PC
windows version: Windows 10 , 10.0, build: 10240
windows dir: C:\WINDOWS
Hardware: 10249RU, LENOVO, Emerald Lake
CPU: GenuineIntel Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8499900416 total


Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Fri 8/14/2015 1:10:28 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump1315-16765-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE000F505A410, 0xFFFFE000F5A3DB10, 0xFFFFE000F8261A0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Fri 8/14/2015 1:10:28 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: usbport.sys (USBPORT!USBPORT_GetHciMn+0x1096B)
Bugcheck code: 0xFE (0x4, 0xFFFFE000F505A410, 0xFFFFE000F5A3DB10, 0xFFFFE000F8261A0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 8/13/2015 9:48:56 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump1315-17750-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE0001F817560, 0xFFFFE0001F37FA50, 0xFFFFE00020D1CA0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 8/13/2015 9:19:10 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump1315-17703-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE001F2DA49D0, 0xFFFFE001F3C0EAE0, 0xFFFFE001F50C34DC)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 8/13/2015 9:07:54 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump1315-22093-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE001A0CEEB60, 0xFFFFE001A2070470, 0xFFFFE001A201344C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 8/13/2015 8:16:29 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump1315-40312-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE001E199DCF0, 0xFFFFE001E24BCA90, 0xFFFFE001E68E1A0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.