Moto G XT1032 Bricked (?)

Hey! I'm gonna start off by saying I'm pretty much completely clueless when it comes to rooting, flashing, or doing pretty much anything with phones, so if this is a well known problem with an obvious solution and everything I dont know about it, I've been searching for ages to try and find something.

Anyway, the other week I was using my phone as normal, and it stopped responding to anything, so I held the power button to reboot it. Now, the phone won't boot beyond the blue Motorola boot logo no matter what I do. I've tried booting into recovery mode in order to wipe the partition cache and format it, but neither options seem to do anything after waiting about 45 minutes each for something to happen. Any tutorial I've found on the internet ends up not working for some reason or another half way through the steps. If anyone knows how I can sort this out it would be awesome.

I was on Lollipop 5.0.2 (i think), but I took it to a shop and I think they tried to flash the stock software on it but it still didn't fix it, but now I don't know what version of android my phone is running at the minute. I know that the bootloader menu is on version 41.18 if that means anything.

Cheers!