Hi,
I bought this tablet (Tab S 10.5 LTE, model number T-805) on September 2014. In the last month I'm experiencing weird battery behaviour, like the one in the screen attached. I had about 50% of battery charge and I started a game like Angry Birds 2.
In a matter of minutes, the tablet warned me that the battery charge was under 15% and after another minute the under 5% charge warning message appeared.
Questions:
1) is the tablet battery already worn out? Do you know if Samsung European warranty cover battery problems?
2) Before sending the tablet back to Samsung, should I try recalibrating the battery? I have an old power adaptor with 5V 0,7A (or 5V 1A), should I try a a "slow charge" to see if the battery situation improve?
I have the latest firmware, lollipop 5.0.2 and I did a factory reset after the update.
Thanks in advance,
bye
I bought this tablet (Tab S 10.5 LTE, model number T-805) on September 2014. In the last month I'm experiencing weird battery behaviour, like the one in the screen attached. I had about 50% of battery charge and I started a game like Angry Birds 2.
In a matter of minutes, the tablet warned me that the battery charge was under 15% and after another minute the under 5% charge warning message appeared.
Questions:
1) is the tablet battery already worn out? Do you know if Samsung European warranty cover battery problems?
2) Before sending the tablet back to Samsung, should I try recalibrating the battery? I have an old power adaptor with 5V 0,7A (or 5V 1A), should I try a a "slow charge" to see if the battery situation improve?
I have the latest firmware, lollipop 5.0.2 and I did a factory reset after the update.
Thanks in advance,
bye
Aucun commentaire:
Enregistrer un commentaire