I am trying to fix my brother's XT1080 Maxx, or at least get his photos off of it.
He went to bed one night. I am not sure if the phone tried installing an update while unplugged or what happened, but when he woke up in the morning and tried turning it on, it stuck on the droid eye screen. He tried rebooting a few times and was finally able to get to the unlock screen, but once unlocked, everything crashed, like motolauncher, gapps, acore, media, etc.
We took it to several Verizon retailers, some official stores and some authorized retailers. Everyone said they could not help.
At this point, he gave it to me to work with. I tried recovery from fastboot, but it says boot failed. After lots of turning on and off, I was able to get to the unlock screen. After pushing OK to the millions of crashes, I was able to get to the settings screen. I tried everything from clearing cache to factory resetting within the settings. Nothing would work. Anything to do with data would bring up a .media crash. The best I got was turning on the Bluetooth, but nothing useful can be done with it. I also tried NFC, but could never complete a transfer, which didn't matter because I could not get to his gallery anyway. I booted in safe mode a few times and always got the same results.
I tried every option possible to connect the phone to my computer. The USB never did a thing, no matter what driver I tried using. I downloaded all kinds of programs from these forums. The computer would not recognize it in fastboot either.
I told my bro he was screwed and tried a fastboot factory reset. All it does is boot the phone in the normal way, which either sticks on the droid eye or finally makes it to the unlock screen. At this point, I am raging mad.
I decided to disassemble the phone to see if removing the battery would somehow magically allow me to connect it to the computer. I currently have just the board and battery connected to a PC. I had a fastboot driver to come up for a split second, but I have no idea how or why. I am not sure if I bent the board just right, which allowed a contact to be made, but I have not been able to replicate it.
Does anyone have any ideas? The phone is screwed for sure, so if there is anything extreme I can do to save his pictures, I will do it. Thanks in advance.
He went to bed one night. I am not sure if the phone tried installing an update while unplugged or what happened, but when he woke up in the morning and tried turning it on, it stuck on the droid eye screen. He tried rebooting a few times and was finally able to get to the unlock screen, but once unlocked, everything crashed, like motolauncher, gapps, acore, media, etc.
We took it to several Verizon retailers, some official stores and some authorized retailers. Everyone said they could not help.
At this point, he gave it to me to work with. I tried recovery from fastboot, but it says boot failed. After lots of turning on and off, I was able to get to the unlock screen. After pushing OK to the millions of crashes, I was able to get to the settings screen. I tried everything from clearing cache to factory resetting within the settings. Nothing would work. Anything to do with data would bring up a .media crash. The best I got was turning on the Bluetooth, but nothing useful can be done with it. I also tried NFC, but could never complete a transfer, which didn't matter because I could not get to his gallery anyway. I booted in safe mode a few times and always got the same results.
I tried every option possible to connect the phone to my computer. The USB never did a thing, no matter what driver I tried using. I downloaded all kinds of programs from these forums. The computer would not recognize it in fastboot either.
I told my bro he was screwed and tried a fastboot factory reset. All it does is boot the phone in the normal way, which either sticks on the droid eye or finally makes it to the unlock screen. At this point, I am raging mad.
I decided to disassemble the phone to see if removing the battery would somehow magically allow me to connect it to the computer. I currently have just the board and battery connected to a PC. I had a fastboot driver to come up for a split second, but I have no idea how or why. I am not sure if I bent the board just right, which allowed a contact to be made, but I have not been able to replicate it.
Does anyone have any ideas? The phone is screwed for sure, so if there is anything extreme I can do to save his pictures, I will do it. Thanks in advance.
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