Hey guys,
This is my first post on XDA. I have some knowledge of programming or otherwise manual operation of computers and like devices, but I am admittedly no expert, and more likely fall in between the novice and intermediate category. So excuse me if any of my questions sound somewhat fundamental. Normally, with some research, I'm able to figure out whatever problem I'm having and fix it. This time though, I've done all the digging I could and I'm still hitting a wall. So I could really use and would appreciate your help! Here's the situation...
I have a Moto X (2nd gen.) with a shattered screen and broken digitizer/display. The phone still functions (it vibrates and receives messages, etc. but the screen has zero life in it and remains completely black. I cannot get it fixed because I am in Mexico and apparently they do not sell this phone here (I originally bought it in the USA, through Verizon). I'm able to plug the phone into my MacBook Pro (OS Yosemite), and Android File Transfer pops up normally. So pictures, movies, music, all of that stuff I am able to recover without a problem. The main thing I'm after, however, is my WhatsApp History.
I have since bought a "new phone" - a Moto E, which operates almost identically, even though it's a dumbed down version of what I had, in order to be able to chat with people and maintain some very important convos through WhatsApp, which is how the rest of the world outside of the USA communicates. I am able, therefore, to download the WhatsApp folder onto my computer easily. Problem is, none of these programs that I've found are able to decrypt .crypt8 files without me either providing the Crypt Key (which I've gathered is found in a root folder that I cannot access) or by enabling USB Debugging (which I cannot with my broken screen).
Anyone familiar with WhatsApp might ask why I've gone through that trouble when I could simply open WhatsApp on the new phone and verify my number, which would then restore my chat history and contacts, except for this problem: My WhatsApp number was connected to my US line and Verizon phone number and never changed it in WhatsApp, despite having a Mexican sim card. Now, when I start WhatsApp, it requires that a verification text or call is made, which I obviously cannot receive. So I am unable to sync accounts this way.
If anyone could help me out here, I would greatly appreciate it. I don't need to sync them. I just want to read the messages that I missed the last week. Thank you very much.
John
This is my first post on XDA. I have some knowledge of programming or otherwise manual operation of computers and like devices, but I am admittedly no expert, and more likely fall in between the novice and intermediate category. So excuse me if any of my questions sound somewhat fundamental. Normally, with some research, I'm able to figure out whatever problem I'm having and fix it. This time though, I've done all the digging I could and I'm still hitting a wall. So I could really use and would appreciate your help! Here's the situation...
I have a Moto X (2nd gen.) with a shattered screen and broken digitizer/display. The phone still functions (it vibrates and receives messages, etc. but the screen has zero life in it and remains completely black. I cannot get it fixed because I am in Mexico and apparently they do not sell this phone here (I originally bought it in the USA, through Verizon). I'm able to plug the phone into my MacBook Pro (OS Yosemite), and Android File Transfer pops up normally. So pictures, movies, music, all of that stuff I am able to recover without a problem. The main thing I'm after, however, is my WhatsApp History.
I have since bought a "new phone" - a Moto E, which operates almost identically, even though it's a dumbed down version of what I had, in order to be able to chat with people and maintain some very important convos through WhatsApp, which is how the rest of the world outside of the USA communicates. I am able, therefore, to download the WhatsApp folder onto my computer easily. Problem is, none of these programs that I've found are able to decrypt .crypt8 files without me either providing the Crypt Key (which I've gathered is found in a root folder that I cannot access) or by enabling USB Debugging (which I cannot with my broken screen).
Anyone familiar with WhatsApp might ask why I've gone through that trouble when I could simply open WhatsApp on the new phone and verify my number, which would then restore my chat history and contacts, except for this problem: My WhatsApp number was connected to my US line and Verizon phone number and never changed it in WhatsApp, despite having a Mexican sim card. Now, when I start WhatsApp, it requires that a verification text or call is made, which I obviously cannot receive. So I am unable to sync accounts this way.
If anyone could help me out here, I would greatly appreciate it. I don't need to sync them. I just want to read the messages that I missed the last week. Thank you very much.
John
