So I encountered this bug about 2 days ago. It's basically a bug that results in an un-responsive black screen for no apparent reason. I tried all the standard support protocols to save my data (i.e. copy files to pc via USB, and using Cellebrite to pull them off) but without MTP or USB Debugging enabled none of these options worked. Both Verizon and Motorolla tech support advised me to factory reset my phone. However being that a reset will wipe all my data, I've refused to go down that path (yet). So after doing some of my own research I came up with the following ideas, which so far have not been successful.
Idea 1 - use adb to sideload an OTA update with a fresh image that will hopefully resolve the black screen bug but not wipe my data. I followed this thread with partial luck. I got about 47% through the sideload process before it crashed complaining about an invalid full image check
Idea 2 - use fastboot to flash all the images except user data (again with the hopes of resolving the black screen bug without losing data) - But I can't seem to find a compatible set of stock images that will play nicely with my unrooted and locked bootloader phone.
Idea 3 - root my phone, load a custom rom (with no black screen bug) and preserve my user data - unfortunately mofo doesn't support an XT1096 root since I've already accepted the 5.1 OTA.
So my question are:
1 - Are there a set of verizon stock digitally signed images anywhere out there that will work with my XT1096 with 5.1 already installed?
if not
2 - Is there any way to root my phone or unlock the bootloader so that I can accept non-factory images without the use of Mofo?
Any help with this is greatly appreciated.
Idea 1 - use adb to sideload an OTA update with a fresh image that will hopefully resolve the black screen bug but not wipe my data. I followed this thread with partial luck. I got about 47% through the sideload process before it crashed complaining about an invalid full image check
Idea 2 - use fastboot to flash all the images except user data (again with the hopes of resolving the black screen bug without losing data) - But I can't seem to find a compatible set of stock images that will play nicely with my unrooted and locked bootloader phone.
Idea 3 - root my phone, load a custom rom (with no black screen bug) and preserve my user data - unfortunately mofo doesn't support an XT1096 root since I've already accepted the 5.1 OTA.
So my question are:
1 - Are there a set of verizon stock digitally signed images anywhere out there that will work with my XT1096 with 5.1 already installed?
if not
2 - Is there any way to root my phone or unlock the bootloader so that I can accept non-factory images without the use of Mofo?
Any help with this is greatly appreciated.